Customer Stories

Customer Stories

Pet Insurance Claims Involving Genetic Conditions Claim Stories

June, the Emglish Bulldog in this image is standing on what seems to be a carpet or on a ground pavement has been diagnosed with brachycephalic airway syndrome.

Brachycephalic Airway Syndrome in English Bulldog

June's Story

Vet Bill: $6,858.32

In this image is a bernese mountain dog named Neil who is photographed really closely develops a limp, and had elbow dysplasia.

Elbow Dysplasia (Fragmented Coronoid)

Neil's Story

Vet Bill: $3,949.64

The American Bulldog in this image that is photographed closely suffered from hip dysplasia and femoral head ostectomy.

Hip Dysplasia

Ringo's Story

Vet Bill: $4,310.31

A rottweiler puppy in this image named Liko looking all cute at the camera while lounging on a white couch has hip dysplasia.

Rottweiler Puppy with Hip Dysplasia

Liko's Story

Vet Bill: $2,219.87

Dobie, who is a small dog in this image standing on a leopard print carpet has been diagnosed with IVDD, which is a common condition for small dogs.

Intervertebral Disc Disease (IVDD)

Dobie's Story

Vet Bill: $6,505.64

This dog named Elliot Cool wearing a red collar while standing on grass needed a hip replacement surgery.

Hip Dysplasia Surgery

Elliot Cool's Story

Vet Bill: $5,074.99

This happy pup is one of Susan's beloved rescues, soaking up the sunshine with a big smile and an even bigger heart. Rescued at just nine weeks old and covered by Embrace Pet Insurance from day one, this playful companion is living proof that planning ahead means more tail wags and worry-free adventures.

Why Susan Never Goes Without Pet Insurance

Never Again Without Pet Insurance

After losing her dog Bentley to cancer in 2009 and taking on over $4,000 in debt without insurance to cover his treatment, Susan vowed to never face a pet's medical crisis unprotected again. She found Embrace Pet Insurance in 2016 and has covered every pet since, including her current dogs Cooper and Mabry, allowing her to focus on their care rather than the cost.

A German shepherd dog in the image named Jimmy who is being held on a leash by his owner suffered from IVDD that caused Subarachnoid Cyst.

Intervertebral Disc Disease

Jimmy's Story

Vet Bill: $4,670.43

A german shepherd dog named Nala acting cute on a vertically-stripe covered couch underwent elbow surgery after limping.

Elbow Dysplasia

Nala's Story

Vet Bill: $1,733.81

A german shepherd named Benz seems to be strolling along a place full of wooden logs, this pup-in-training was diagnosed with bad growing pains.

German Shepherd Diagnosed with Growing Pains

Benz's Story

Vet Bill: $1,166.55

A bernese mountain dog named Khal Drogo looking so chill has been diagnosed with multiple orthopedic conditions.

Orthopedic Conditions in Bernese Mountain Dog

Khal Drogo's Story

Vet Bill: $6,204.43

Baloo, a bernese mountain dog smiling happily on the dock of a lake has a genetic condition of a soft palate resection.

Tracheal Collapse

Baloo's Story

Vet Bill: $5,444.13

A rottweiler on the beachsand who is being held by her owner suffers from cranial cruciate ligament injury.

Rottweiler Suffers from CCL Injury

Ava's Story

Vet Bill: $5,841.30

The great dane puppy named Hunter in this image who is on a beachsand has been diagnosed with a shoulder disease.

Osteochondritis Dissecans (OCD) of the Shoulder

Hunter' Story

Vet Bill: $4,346.51

This black-colored fur newfoundland named Caswell just glistening with the snow on its back needed a cruciate ligament surgery.

Puppy Needs Cruciate Surgery

Caswell's Story

Vet Bill: $10,583.93

This small black-colored fur toy poodle lounging on his couch got knee problems in the form of luxating patella, good thing his pet parents got him a reliable pet insurance.

Luxating Patella in Toy Poodle

Mister Jack's

Vet Bill: $2,443.97

A cavalier King Charles wearing a red scarf while sitting on a white couch has been diagnosed with Luxating Patellas and Hip Dysplasia.

Luxating Patellas & Hip Dysplasia

Rocco's Story

Vet Bill: $2,824.48

This chihuahua named Destino is looking straight at the camera while sitting on top of a brown couch. He has suffered from Luxating Patella after going through an unlucky jump.

Luxating Patella

Destino's Story

Vet Bill: $1,669.00

A german shepherd dog in this image named arya is looking all so worried while lounging haa a surgry that lead to infection.

German Shepherd Needs Two CCL Surgeries

Arya's Story

Vet Bill: $6,758.88

Heidi, a Bernese Mountain Dog, looks like she’s posing for a photoshoot with snow gently falling around her, but she was recently diagnosed with a torn cruciate ligament.

Cruciate Ligament Tear

Heidi's Story

Vet Bill: $5,550.66

Penny a gorgeous yet grumpy lookingCavalier King Charles Spaniel has been diagnosed with a heart condition.

Atrial Premature Complex (APC)

Penny's Story

Vet Bill: $460.00

This white-colored fur with a green collar with pendant sitting on his black teddy bear is found to be needing a tracheal stent.

Tracheal Collapse

Biscuit's Story with a Collapsing Trachea

Vet Bill: $4,000.37

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